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FAQs
   
 

VIRTUAL OFFICE FAQ

Can companies share one account or phone number?
What is "direct transfer" of incoming calls?
Is there a minimum contract period?
How long does it take to start a service?
What address should I use for business registration?
Is there any prepayment for virtual office services?
What kinds of payment methods are accepted?
What happens if my customers call after office hour?
What if my customer send me a mail or fax without putting my company name?

BR FAQ

How long does it take make a BR (Business Registration)?

* Did you find the answers to your questions? If not, contact us at (852)3583 6602 or info@CBCI-hk.com

 

Can companies share one account or phone number?

Normally, we answer calls with one company name for one phone number. However, we can associate up to 2 persons per phone number.

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What is "direct transfer" of incoming calls?

Direct transfer of incoming call means we can transfer your incoming calls to your mobile immediately, hence you can have a direct conversation with your clients.

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Is there a minimum contract period?

Yes. The minimum contract for room rental is 3 months.

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How long does it take to start a service?

All Virtual office packages can be started in 1 working day.

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What address should I use for business registration?

The address will be exactly the same as our address. If you signed up for Central, you should use our Central address.?

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Is there any prepayment for virtual office services?

Yes. You have to prepay 3 months before the service start.

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What kinds of payment methods are accepted?

You can pay Cash, Cheque, or deposit directly into our bank account. We also accept payment through online banking.

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What happens if my customers call after office hour?

The calls will not be answered.

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What if my customer send me a mail or fax without putting my company name?

The mail or fax will be kept for 10 days. It will be discarded if unclaimed after 10 days.

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How long does it take make a BR (Business Registration)?

At least 2 working days.

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* For enquiries, please email info@cbc-hk.com or call 3583 6602.
  To download application form, click here.    

   

 

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